I didn't get an email confirmation for my course purchase, what happened?
Modified on: Tue, 27 Apr, 2021 at 3:59 PM
We're sorry to hear that you haven't received your email confirmation email!
Unfortunately, sometimes our confirmation emails do end up in your spam folder.
If you've checked the spam folder and still can't find your confirmation email, please either contact us via messenger or send us an email, and we'll get back to you as soon as possible with your login credentials and how to access any bonuses included in your course.
To ensure you receive future communications from us, please make sure you add firstname.lastname@example.org to your 'safe senders' within your email account.
Please note, our help desk is open on Monday-Friday from 9am-5pm AEST. All emails or messages sent outside of these hours will be responded to as promptly as possible within business hours.